Welcome. We at Japahub have put together this privacy policy to help you understand and have control over how we collect, use, share, retain, and transfer your personal information. We understand that privacy policies can often be complex and difficult to navigate, so we've made every effort to ensure that ours is detailed, but simple. We want you to feel informed and empowered when it comes to your privacy rights.
While we encourage you to read through the entire policy, we've included the key highlights below:
Information We Collect
When you use Japahub, we collect various information to provide you with a personalized and engaging experience. These may include:
Information you provide
Usage and Device Information
Information from messages you send us for support or feedback.
Information from surveys, research, promotions, contests, marketing campaigns, challenges, competitions, or events that we run or sponsor, and that you take part in.
Third-Party Information
Third-party social media services: If you register for Japahub services through or otherwise grant us access to a Third-Party Service, We may collect Personal data that is already associated with Your Third-Party Service's account, such as Your name, Your email address, Your activities or your contact list associated with that account.
How We Use Your Information
We generally use the information we collect about you in the following ways:
How we share your information
Public Profiles
When you post and share content on the platform, your information may be visible to other users according to the privacy settings you have chosen. This may include your username, profile picture, and any additional information you choose to share publicly.Service Providers
We may share your personal information with trusted service providers who assist us in providing and improving our services, such as hosting providers, analytics platforms, and customer support services. These service providers are contractually obligated to use your information only to provide services to us and are prohibited from using it for any other purpose.Legal Compliance
We may disclose your personal information to comply with legal obligations, such as responding to lawful requests from public authorities, court orders, or legal process, to protect our rights, property, or safety, or that of our users or others, or to enforce our terms of service and other agreements.Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred or disclosed as part of the transaction. We will ensure that any such transfer or disclosure complies with applicable data protection laws and safeguards your privacy rights.Aggregated or De-Identified Information
We may share aggregated or de-identified information that does not directly identify you with third parties for various purposes, including research, analysis, and reporting on trends and usage patterns.How long we store your information
We retain information for as long as we need it to provide our services, and when necessary for legal compliance, dispute resolution, fraud prevention purposes, or for the enforcement of our terms of service and other agreements. The duration for which information is retained differs based on certain criteria.
We retain basic account information, such as your username, email address, and profile picture, for as long as your account remains active. If you choose to delete your account, we will promptly delete this information. Inactive accounts are automatically deleted after a period of one year.
Content that you post or share on the platform, including comments, photos, videos, and messages, may be retained indefinitely unless you choose to delete or modify it. We may retain copies of such content for archival, backup, or research purposes, even after it is removed from public view.
We retain aggregated and anonymized analytics and usage data for as long as necessary to analyze trends, improve our services, and ensure the security and integrity of our platform. This data does not directly identify you and is used for internal purposes only.
We may retain certain information as required by applicable laws, regulations, or legal processes, such as tax or accounting records, for the period specified by law. Additionally, we may retain information to comply with our legal obligations, resolve disputes, or enforce our terms of service and other agreements.
Where we store your information
At Japahub, we take the security and confidentiality of your information seriously. Your user data is stored in cloud data centers located in central Europe, including providers such as AWS (Amazon Web Services), Digital Ocean, and Azure. These data centers adhere to stringent security standards and protocols to ensure the protection and integrity of your information. To enhance security, passwords are hashed before storage using industry-standard encryption algorithms. This means that your passwords are transformed into a unique string of characters that cannot be reversed or decrypted, providing an additional layer of protection against unauthorized access.
User chats and messages are encrypted using end-to-end encryption protocols. This means that only the sender and intended recipient can access the contents of the messages, ensuring confidentiality and privacy of your communications. Access to user data is strictly controlled and limited to authorized personnel who require access for legitimate business purposes. We implement robust access controls and authentication mechanisms to prevent unauthorized access or misuse of your data.
Certain user data, such as name, date of birth, and username, may be viewable by others within the platform, depending on your privacy settings. However, sensitive information such as email address, password, and location are kept private and inaccessible to other users.
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once your data is no longer needed for the specified purposes, we securely delete or anonymize it in accordance with our data retention policies.
Your rights and choices - how you can control your information
At Japahub, we believe in empowering our users to exercise control over their personal information. Here are the different ways in which you can manage and control your information:
Does Japahub have an age requirement?
Japahub requires users to be at least 16 years old to create an account and use our services. We are committed to complying with applicable data protection laws and regulations, including the Children's Online Privacy Protection Act (COPPA), which establishes specific requirements for the collection and processing of personal information from children under the age of 13.
Updates to this privacy policy
We may periodically update this Privacy Policy to reflect changes in our privacy practices, legal requirements, or industry standards. We encourage you to review this Privacy Policy regularly to stay informed about how we collect, use, and protect your personal information.
When we update this Privacy Policy, we will revise the "Last Updated" date at the top of the page to indicate the date of the most recent changes. If we make significant changes to this Privacy Policy that materially affect your rights or how we use your information, we will notify you by email or through a prominent notice on our website prior to the changes taking effect.
Your continued use of our services after the revised Privacy Policy has been posted signifies your acceptance of the updated terms. If you do not agree with any changes to this Privacy Policy, you may choose to discontinue using our services or request the deletion of your account and associated information.
Contact Us
If you have any questions, concerns, or feedback regarding our Privacy Policy or the handling of your personal information, please don't hesitate to reach out to us. You can contact our privacy team by emailing hello@japahub.com. We value your privacy and are committed to addressing your inquiries promptly and transparently.